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Privacy Policy

Privacy Policy

This Privacy Policy explains how Wander Seekers processes personal data in connection with jackalpyramidisle.courses and related booking, inquiry, and tour coordination activities.

Terms of Service Contact
Policy guidance

This section introduces how personal information, user rights, and support pathways are addressed in the document below.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact

Data handling overview

How information is collected and how cookies are managed

01 · Collection

Data We Collect

We may process identification and contact details, booking and group request information, dietary information you choose to provide, communication records, payment-related details, and technical data such as device, browser, and usage information. Where relevant to a private culinary route or guided tasting experience, we also process information needed to confirm dates, group size, meeting arrangements, route suitability, and requested language.

The data collected depends on booking, inquiry, and website use.
02 · Sources

How We Collect Data

We receive personal data directly from you when you submit an inquiry, request a date, confirm a booking, share dietary or route-related details, or communicate with us by available contact channels. We also collect limited technical data automatically through the website and may receive booking or payment status information from service providers involved in processing the transaction.

Information comes from users, booking steps, and site activity.
03 · Cookies

Cookie Categories

The website may use essential cookies needed for security, page operation, and form handling. It may also use preference cookies to remember basic settings and analytics cookies to understand how visitors use the site. Cookies are used for practical website functions and are not intended to collect more data than is needed for those purposes.

We use only limited cookie categories for operation and measurement.
04 · Controls

Cookie Controls

Where cookies are used, you may manage them through your browser settings and, in some cases, through on-site controls if available. Disabling certain cookies may affect site functionality, booking continuity, or preference storage, but it will not prevent you from browsing the public pages of the website.

Cookie preferences can be adjusted in the browser or device settings.
User Rights

Your Rights

Depending on your location and the applicable law, you may have rights to be informed about processing, access your data, correct inaccurate information, request deletion, object to certain processing, and request restriction or portability in limited cases. You may also lodge a complaint with the competent supervisory authority if you believe your rights have been infringed.

Available rights depend on the legal basis and the nature of the data.
Requests

How to Make a Request

To exercise a privacy right, submit a clear request using the contact details in this policy and include enough information for us to identify the relevant records. We may ask for additional details to verify your identity and to understand the scope of the request before responding.

Requests are handled after reasonable verification of identity.
Data Retention

Data Retention

We keep personal data only for as long as needed for the purpose for which it was collected, including booking administration, customer communication, accounting, dispute handling, and compliance with legal obligations. When data is no longer needed, we delete it or anonymize it unless a longer retention period is required by law.

Retention is based on the purpose of collection and legal recordkeeping needs.
Policy Updates

Policy Changes

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from its stated effective date.

We may revise this notice when our practices or legal duties change.
01

How We Use Data

We use personal data to respond to inquiries, manage booking requests, confirm dates and group details, collect dietary and route information needed for planning, process payments, communicate before and during the experience, maintain records, improve website reliability, and meet legal, accounting, and security obligations.

Processing is limited to operational, contractual, and legal needs.
02

Service Providers

We may share personal data with payment processors, website hosting and technical support providers, communication tools, and other service providers that help us operate the website and manage bookings. These parties may process data only on our instructions or as otherwise required to perform their services.

Service providers receive only the data needed for their tasks.
03

Legal Disclosures

We may disclose personal data where required to comply with law, lawful requests, court orders, tax or accounting obligations, or to protect our rights, users, or business operations. We may also share information when necessary to investigate fraud, misuse, or security incidents.

Disclosure may be required for compliance, safety, or dispute handling.
GDPR

GDPR Overview

Wander Seekers acts as a data controller for personal data processed through the website and booking process. We rely on GDPR-recognized legal bases such as performance of a contract, steps taken at your request before entering into a contract, legitimate interests, legal obligations, and consent where required.

If you are in the European Economic Area, your personal data is processed under the GDPR where that law applies to our activities.

EU compliance references
Regulation General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority State Data Protection Inspectorate of Lithuania
This section applies to individuals covered by EU data protection law.
Your privacy matters

Your GDPR Rights

Where the GDPR applies, you may have rights to access, rectify, erase, restrict, object, and receive a copy of certain data in a portable form. You may also withdraw consent where processing is based on consent. These rights are not absolute and may be limited by legal duties, contractual needs, or the rights of others.

GDPR rights are available subject to the conditions set by law.
Privacy Office

Privacy Contact

Privacy email
[email protected]
Privacy phone
+370 615 17287
Postal address
Tiekėjų gatvė 19A, 97123 Kretinga
Privacy contact
[email protected]

Use the contact details below for privacy questions and rights requests.

Contact Page